Master the use of the new BPMN formalism through several case studies and examples.
*It is strongly recommended that you have access to Visio PRO to take this course.
If you do not have access to Visio PRO, our team can provide you with the necessary tools for the course to run smoothly, at no extra cost.
Pre-requisites
No pre-requisites
Objectives
Be able to map a process using the Visio tool
Learn how to map a process using the BPMN 2.0 formalism
Familiarize yourself with the formalism’s exception cases
Beware of formalism pitfalls
Acquire best practices
Teaching method
Lectures - Demonstrations - Guided exercises
Content
Introduction
What’s BPMN
Why BPMN ?
Boundary of the BPMN formalism
Organizational architecture
Basic BPMN formalism
Tasks/activities, start/end, pool/lane
Advanced BPMN formalism
Token concept
Parallel gateway
Inclusive gateway
Outer pool
Message event
Single/intermediate event
BPMN pittfalls
Deadlock
Dual execution
Events
Timer and conditional events
Attached events
Event gateway
Best practices
Framing
Collaboration
Process flow
Naming convention
Special events
Group
Sub-process
Data object
Data store
Review question
Tools
Introducing Visio
Other tools
Several hands-on mapping courses
Recommendations
Surround yourself with the best
Louisiane Phung Van
Trainer
Louisiane is a business transformation consultant with over 10 years of experience in continuous improvement and process transformation. Her mission is to make the management system and business processes robust and agile. To do so, she uses a pragmatic approach, and an adaptation adjusted to the needs of the company. Professional, serious and reliable, Louisiane demonstrates a strong capacity for analysis and understanding. She has a great capacity for listening and shows a very present human side.
