Business Analysis in a Digital Transformation Context

Duration : 2 days

© AFI par Edgenda inc.

Audience

• Any business analyst or functional professional who wishes to update their knowledge in business analysis.
• Any participant aspiring to become a business analyst.

Prerequisites

General knowledge in business analysis

Objectives

• Understand the role of the business analyst in the context of digital transformation and in an agile and business intelligence environment.
• Provide analysts with the foundational tools (concepts and practices) to better approach business analysis activities and adapt them to their organizational reality.
• Provide participants with a starter toolkit to quickly apply the concepts presented in the training.

Teaching method

Contents

Day 1 - AM

Chapter 1 - Introduction to Business Analysis

• Business analysis concepts
• Business analyst contexts
• Fundamental definitions in business analysis

Chapter 2 - Planning Techniques

• Planning the business analysis approach
• Planning stakeholder engagement
• Presentation of tools/techniques for:
• Identifying and engaging stakeholders
• Quiz

Chapter 3 - Elicitation and Collaboration Techniques

• Preparing for elicitation
• Conducting elicitation
• Presentation of tools/techniques for:
• Sharing elicitation results and collaborating with stakeholders
• Quiz

Chapter 4 - Business Requirement Management Techniques

• Specifying and modeling business requirements
• Verifying and validating business requirements
• Presentation of tools/techniques for:
• Managing business requirements
• Quiz

Chapter 5 - Validation and Verification Techniques

• Tracking/Maintaining business requirements
• Prioritizing business requirements
• Presentation of tools/techniques for:
• Testing business requirements
• Accepting business requirements
• Quiz

Chapter 6 - Solution Evaluation Techniques

• Measuring the value of the solution
• Assessing solution constraints
• Presentation of tools/techniques for:
• Determining solution options
• Selecting/recommending a solution
• Quiz

Day 1 - PM

Lab - Hands-on Practice

• Using the case study of Cap Rouge restaurant, participants are exposed to various business analysis scenarios to better understand analysis practices.
• 1 hour for implementing, exchanging, and discussing business analysis practices.

Chapter 7 - Structure of a Business Analysis Document

• Presentation of a business analysis document template
• Presentation of an example of a business analysis document
• Contextualization of the business analysis document

Lab - Hands-on Practice

• Using the case study of Cap Rouge restaurant, participants experience the application of various business analysis tools/techniques.
• 1 hour for implementing, exchanging, and discussing the practical use of business analysis tools/techniques.

Day 2 - AM

Chapter 8 - Business Analysis and Agility

• Applying agile concepts to the business analysis approach
• Managing business requirements in an agile context
• Listing business analysis techniques

Lab - Hands-on Practice

Chapter 9 - Business Analysis and Analytics (AI)

• Applying AI concepts to the business analysis approach
• Managing business requirements in an AI context
• Listing business analysis techniques

Lab - Hands-on Practice

Chapter 10 - Business Analysis and Digital Transformation

• Applying digital concepts to the business analysis approach
• Managing business requirements in a digital transformation context
• Listing business analysis techniques

Lab - Hands-on Practice

Day 2 - PM

Chapter 11 - Basic Concepts of BABOK 3.0

• The 6 knowledge areas

Chapter 12 - Business Needs and Requirements Lifecycle

• Business needs, Business requirements, Solution requirements, and Transition requirements
• Managing the business requirements lifecycle

Lab - Exercises

Chapter 13 - Applying BABOK in a Business Case

• Solution design process - DO, DA
• Tools and techniques
• Requirements repository tools

Chapter 14 - Different Perspectives of Using BABOK

• Business intelligence perspective
• Information technology perspective
• Business architecture perspective
• Business process management perspective

Chapter 15 - Best Practices in an Agile Context

• Multidisciplinary Agile Team
• Roles of the business analyst in an Agile context

The business analysis techniques covered in this training are:

• • Brainstorming
• • Business Case
• • Business Model Canvas
• • Business Rule Analysis
• • Data Dictionary
• • Data Flow Diagram
• • Data Modeling
• • Functional Decomposition
• • Glossary
• • Interface Analysis
• • Prioritization
• • Root Cause Analysis
• • Scope Modeling
• • Stakeholder List, Stakeholder Mapping
• • Traceability Matrix
• • Role and Permission Matrix
• • Situation Writing Technique
• • SMART Writing Technique
• • Business Goal ModelingEtc.

Some techniques will be covered in more detail than others.